Shipping policy

Thank you for shopping with Antillea. Each piece is handled with care to ensure it reaches you in excellent condition. Please review the details below regarding processing and shipping timelines.

ORDER PROCESSING

All orders are processed Monday through Friday, excluding weekends and holidays. Once your order is placed, you will receive a confirmation email. Shipping confirmation with tracking details will be sent once your order has been dispatched.

STANDARD ORDERS (READY-TO-WEAR)

Ready-to-wear items ship within 3–5 business days from the date your order is placed.
Delivery timelines may vary depending on your location and selected shipping method at checkout.

MADE-TO-ORDER ITEMS

Made-to-order pieces are produced specifically for you.

Please allow a minimum of 7 business days for production before shipment. In some cases, production may take longer depending on garment complexity or order volume.

If you have not received shipping confirmation after 7 business days, please contact us at info@byantillea.com.

PRE-ORDER ITEMS

Pre-order items are produced and shipped according to the timeline stated on the individual product page.

Please note:

  • Shipping timelines for pre-orders are estimates and may be adjusted if necessary.

  • Delays may occur due to production, supply chain issues, or international shipping conditions.

  • Customs processing times (for international orders) are outside of our control and may cause additional delays.

For updates regarding your pre-order, please contact info@byantillea.com.

SHIPPING RATES & DELIVERY

Shipping rates are calculated at checkout based on your location and selected shipping method.

Once your order has shipped, Antillea is not responsible for:

  • Carrier delays

  • Lost or stolen packages marked as delivered

  • Delays caused by customs (for international shipments)

INTERNATIONAL SHIPPING

International customers are responsible for any applicable duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost.

ADDRESS ACCURACY

Please ensure your shipping address is correct at checkout. Antillea is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

ORDER SUPPORT

For any questions regarding your order or shipping status, please contact:
info@byantillea.com